Android 4.4.2 call holding

Hey guys,
So I have a note 3 and I regularly make calls and text on whatsapp. My problem arises when I get a regular cell call while I'm on a whatsapp call; I can answer the regular call but my phone does not put my WhatsApp call on hold, causing both calls to be active and neither to hear me.
I have to manual hang up one or the other to fix the problem but it is quite frustrating to do this when the phone is basically struggling to cope with 2 active calls and is lagging.
Ant advice? Thanks.

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