Why does my HTC One M9 show as an "empty" icon in "This PC" on my Windows 10 computer?

I recently purchased a new (actually refurbished) HTC cellphone. After wading into the world of custom ROMS and almost leaving myself with a useless phone, I finally found a ROM that installed and is working (for the most part anyway). One strange issue that has made getting this working again very difficult is the fact that while "My PC" shows "HTC One M9", the folder is EMPTY - nothing showing - files, no folders, not even the SD card. Any ideas? I'm still learning.......

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